Case Studies: ED
Challenge: Improving Physician Productivity
Nash General Hospital's Emergency Department in Rocky Mount, North Carolina (annual patient volume of 60,000 visits) reported an average physician productivity of 1.9 patients per hour when its physicians were paid a flat per hour rate. After joining ApolloMD and switching to a productivity compensation model, physician performance immediately increased by over 36%.See Case Study
Challenge: Reducing Turnaround Times
When ApolloMD first partnered with Wuesthoff Medical Center - Melbourne in Melbourne, Florida (annual patient volume of 25,000), the average Bed to MD time was 46 minutes. Within the first months of service, ApolloMD not only managed to improve turnaround time by over 50% but earned a Press Ganey Award for patient satisfaction improvements as well.See Case Study
Challenge: Capturing "Left Without Being Seen" Patients
West Georgia Health System (WGHS), a community hospital with an annual patient volume of 37,000, was experiencing excessive LWBS rates prior to contracting with ApolloMD. Upon partnering with ApolloMD, LWBS rates immediately dropped by 45%, and six months later dropped by 95%, to less than half a percent. Not only did the community take note of the improvements to WGHS, but Press Ganey did as well, honoring WGHS with one of their three 2008 Compass Awards.See Case Study
Challenge: Improving Patient Satisfaction
ApolloMD approaches customer service and patient satisfaction with emergency medical services as a critical component of the overall ED experience. The results in Patient Satisfaction ApolloMD has helped Tenet's South Fulton Medical Center in Atlanta, Georgia achieve are remarkable. Prior to contracting with ApolloMD, South Fulton ranked 3rd to last in patient satisfaction out of all Tenet Healthcare Corporation hospitals nationwide. With the help of ApolloMD, they ranked 6th in the same survey just one month after partnering with ApolloMD.See Case Study
Challenge: Improving Overall Hospital Metrics
When ApolloMD partnered with Vista Medical Center, located in Waukeegan , IL with an annual volume of 36,000, we were with many challenges, one of which starting up in a new state with a timeline of only three days. In the months that followed, ApolloMD helped Vista reach great heights by drastically improving physician productivity, decreasing wait times, LOS and decreasing LWBS rates by an astonishing 80%.See Case Study
