EXTRAordinary Care
While working in the low-acuity area of a very busy ED, Dr. Christian Casteel was asked to assess a trauma patient due to limited bed availability. Expecting a more routine case, he immediately noticed severe swelling around the patient’s eye, extensive bruising, and multiple lacerations that raised concern for a retrobulbar hematoma, a condition that can lead to permanent vision loss if not treated quickly.
Because the patient was in too much pain for a thorough exam, Dr. Casteel prioritized rapid imaging, pain control, and swelling reduction. CT imaging confirmed a retrobulbar hematoma with proptosis, and ocular pressure testing showed pressure too high to register, making emergent intervention necessary.
Although he had not performed a lateral canthotomy outside simulation, Dr. Casteel quickly prepared and communicated with the patient, family, nursing staff, and his attending colleagues so the team understood the urgency. He reviewed the key anatomy and procedural steps before beginning this high-acuity, low-occurrence intervention.
The procedure presented challenges, including significant bleeding and swelling that made visibility and retraction difficult. With coordinated support from his colleagues, Dr. Casteel relied on tactile landmarks to locate the canthal tendon and successfully decompress the orbit. After the procedure, the patient’s ocular pressure normalized.
Dr. Casteel later followed up with the patient’s family and learned he had been discharged within a day, was recovering well, and was scheduled for outpatient follow-up. His family expressed deep gratitude, sharing that the surgeon told them the intervention preserved the patient’s vision. This made the case especially meaningful for Dr. Casteel, who rarely has the opportunity to hear outcomes directly from patients.